Booking Procedures

  1. Contact Us :

    Contact us with details of your preferred dates by Email :
    We will get back to you within 24 hours to 48 hours and send you a booking form.
  2. About the booking form

    Complete the booking form, sign it, and return to us by fax (0033 1 43 25 47 11) or Email
  3. Secure a reservation :

    To secure a reservation, we require payment of 50% of the value of your booking payable by :
    • Credit card : by clicking here you will be sent to our secured online payment form.
    • Bank wire
  4. Acknowledgment

    Once we have received your initial payment, we will send you a confirmation mail. Once final payment is received, we will send you another confirmation mail with all the necessary information (apartment street address, building entry codes, apartment's telephone number and our representatives telephone numbers) . We will also ask you to provide us information on your flight and arrival time (if already known).
  5. Final Payment

    Balance is payable :
    • Upon arrival (cash or traveller's checks, Euros only)
    • With a wire transfer or credit card in Euros order 30 days before departure.
  6. Security deposit

    The fully refundable security deposit is payable either together with the final payment or in cash upon arrival. Refunded in cash at check out or credited back to your credit card. Of course, we will send a security deposit receipt.
  7. Cancellation

    In case of cancellation after acceptance of the booking, the following conditions will be applied:
    • Cancellation more than 30 days before the beginning of the stay, full refund less 50 Euros admin charges.
    • Cancellation 30 days before arrival, no refund will be possible. You have the possibility to suggest us with a customer to replace you.
    • Interruption stay: In case of anticipated interruption, and if the responsibility of the owner or its representative is not in question; no refund will be possible but the security deposit will be returned provided there are no damages to be reported upon checking out.
    We strongly encourage you to buy travel insurance at the time of booking in the event you must cancel and forfeit funds ( Please note that in any case, if the apartment is re-rented, then we will refund you for each day which has been filled.
  8. Prices are fully Inclusives !

    All prices are fully inclusive of gas, electricity, sheets and towels and final cleaning, unless otherwise stated. There are no hidden extras to pay.
  9. Upon Arrival

    Our representative will be waiting for you at the apartment. If your flight is delayed, don't worry! Since we have your flight information, our representative will be checking its status in real time and be at the apartment right on time. Most of the time, you will be able to check-in upon arrival; but in the unlikely case previous customers are leaving the same day you arrive, check-in will be between 12:00 pm and 3:00 pm.
    For your information, it usually takes 1:30 to 2:00 hours between landing, customs clearance, luggage pickup, public transportation or taxi to Paris.